Bijesh Menon

Marketing Professional
Hyderabad, India
  • Advertising
  • Digital Marketing
  • Lead Generation
  • Marketing Strategy

Summary Download pdf

I am an inside sales specialist and expertise in digital marketing with more than 7 years of experience in the IT industry. I have worked with a wide range of corporate clients including the Emirates National Bank of Dubai and IBM India. I have a Bachelor's Degree in Software Systems and an MBA in Digital Marketing.

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About
  • Salary : $ TBC
  • Available : 8 Hours / Day
  • Education : MBA
  • Experience : 7 years

Key Expertise

  • Providing technical support resolution on lotus ID, Active Directory and SAP support.
  • Managing on-going requests and administrative needs of the users.
  • Provide constant resolution to customer support requests via mail, call and chat.
  • Integrate third party applications with Salesforce CRM.
  • Create and manage custom objects, fields, custom report, dashboard and formulae.
  • Provide constant resolution to Salesforce customer via mail, call and chat.
  • Selling Salesforce Editions through cold calls, email campaigns, social media.
  • Maintaining Lists and Folders in Pardot.
  • Cold calls, email campaigns and various modes to generate new business.
  • Ensure effective, branded marketing communications including the company website, print communication, and advertising for business services.
  • Develop the strategic marketing plan for IT Services business in partnership with the business leaders.
  • Develop and manage Account-Based Marketing programs within defined accounts.
  • Providing Support to Marketing team in building Marketing Campaigns, blog writing, adding appropriate lists.
  • Using CRM tools including HubSpot, Mail Chimp, Panda Doc etc. including online, social media, email, video and web and live events.

  • Salesforce

    Salesforce ADM 201,401 and 211 Certified

  • Languages

    English

  • Integration

    Pardot and Salesforce Integration

  • CRM Software

    Zoho, HubSpot

  • Email Campaigns

    HubSpot, Mail Chimp

  • Sales Calls

    RingCentral Software

Education & Certifications

  • BSc

    Bachelor's degree in Software Systems, Bharathiar University, Coimbatore

  • MBA

    Master's Degree in Digital Marketing, Symbiosis, Pune

Professional Experience Summary

Company Period Role Main Responsiblities
March 2017 – April 2019 Digital Marketing and Inside Sales Specialist
  • Develop the strategic marketing plan for IT Services
  • Marketing Campaigns, blog writing
  • Manage customer information using HubSpot, Mail Chimp, Panda Doc
  • Ensure effective, branded marketing communications
  • Oversee the company website, print communication
  • Developed advertising for business services
  • Develop and manage Account-Based Marketing programs
  • Client Communication to get more results and leads
November 2015 - February 2017 Inside Sales Specialist
  • Cold calls, email campaigns
  • Marketing and Selling IT based technology services
  • Identifying & converting new opportunities
  • Maintaining Lists and Folders in Pardot
  • Adhering to Pardot tool guidelines
December 2013 - November 2015 Inside Sales Account Manager
  • Selling Salesforce Editions
  • Customer support via mail, call and chat
  • Create and manage custom objects & fields
  • Create custom reports, dashboards, and formulae
  • Integrate third party applications with Salesforce
  • Upsell Salesforce editions
  • Case Management